Services
After Sales
Panels Services
Gila provides a full range of after-sales services for the following low voltage panels
Panels Services
- Panel commissioning on site.
- Supervising the assembly of panels and copper bus bars.
- Providing any modifications required on site.
- Solving problems or malfunctions that may occur on the panels.
- Providing the necessary spare parts to replace the damaged components.
- Providing maintenance of panel components to ensure their efficiency for an extended period.
Types of Service Agreements
All our after-sales services are performed by highly skilled, qualified, and approved field service technicians.
After-sales service agreements for low-voltage panels:
We make sure to design the appropriate service agreement to fulfil our clients’ needs.
- On-demand service agreement.
Features of Services Agreements
Customer Convenience
Clients with SAs enjoy a management-level point of contact with the company for streamlined communication and immediate attention to their needs.
Cost savings
Customers with SAs have access to discounted parts, which will help them plan and budget at a much lower cost.
Priority Supply Chain Access
Customers with SAs have quick access to required spare parts.
Guaranteed On-Site Response
Customers with SAs have flexible scheduling options that allow them to choose the response time that best aligns with their needs.
Technical Support
Provides escalation support to address system issues in a timely and efficient manner.
Site Report
Provides detailed assessment and recommendations for proactive diagnosis and prevention of any potential risks to the system.
Proactive Maintenance
Ensures system performance as per manufacturer specifications.